Tracy Scott is a main board director of The Hotel Partnership, trading as Classic British Hotels since 2005.
Tracy is a sales professional who has acquired a great deal of experience during her career, having also worked for the largest hotel group in the world in a senior capacity before joining Classic British Hotels. Throughout her career, her enthusiasm and drive has always contributed to her success. Nothing is too much trouble. She is extremely popular and well respected by her peer group and clients. She brings a global perspective on sales, together with a great deal of experience, expertise and contacts.
She started at British Midland at an early age, rising fast to Crew Dispatch Officer, where she was responsible for 180 of British Midland crew, all based at London Heathrow. She later helped launch and open the British Midland new Training Centre with over 60 conference rooms based at Heathrow. Her role was to ensure that the rooms and state of the art training facilities were all being fully utilised with British Midland training courses and new external clients.
She was then asked to join the British Midland head office sales team as Leisure Agency Account Manager. Here she was managing a portfolio of over 25 clients including Expedia, Thompson and Thomas Cook with a multi-million pound turnover to the company. This gave her an excellent grounding in sales, account management and an understanding of the dynamics of the leisure market.
She was then approached by Intercontinental Hotels Group to join their Business Agency Sales Team. She was appointed Account Director Business Agency UK, to develop the agency business worldwide for all the hotels within the Intercontinental Hotel Group. She was later promoted to Business Agency Account Director for Europe, Middle East and Africa, managing a multi-million pound client portfolio, and responsible for selling 3,500 hotels into her agency accounts.
Her priority was to maintain market share in the agencies for IHG, the largest hotel group in the world. She was responsible for the hotels overall corporate, conference and agent business. She worked closely with the hotels, agencies and their clients, and got the best out of each situation. She represented the hotel industry on the Hotel Committee for the Guild of Travel Management Companies (GTMC), and is well known within the Institute of Travel & Meetings (ITM).