Classic British Hotels

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Classic British Hotels’ Commitment to You During COVID-19

Updated as of 19th January, 2021.

The safety and security of our guests and team members remains our highest priority. We are doing everything we can to ensure your travel safety and provide maximum flexibility as the situation around novel coronavirus (COVID-19) continues to evolve.

Fully Flexible Rates for Extra Peace of Mind

Our Best Flexible Rates entitle you to our best prices with a flexible cancellation policy whenever you book.

Most of our hotels’ best flexible rates are fully refundable and transferable when you cancel at least 24 hours prior to 4.00 p.m. on your designated day of arrival. Some of our more remote hotels, however, may need more notice to process your cancellation without charge.

New Hotel Health & Hygiene Standards

Our hotels have introduced new standards of hotel cleanliness and disinfection to ensure our guests enjoy an even cleaner and safer stay. Health and hygiene measures include:

  1. Reinforcing hand hygiene
  2. Utilizing personal protective equipment
  3. Installing physical barriers, such as transparent screens, to provide proper separation between hotel guests and staff
  4. Encourage physical distancing by posting new signage to ensure proper separation in queues and common areas; discouraging congregating in heavily trafficked areas; reconfiguring public spaces; and limiting the number of staff and guests in various areas
  5. Implementing no-touch or low-touch solutions where practical, including check-in, payment, and automated ordering/pick-up for food
  6. Additional time allocated to cleaning and disinfecting of guest rooms
  7. Limited or modified hours for amenity areas, such as gyms, spas, pool areas, to allow additional cleaning throughout the day
  8. Sanitising stations and/or antibacterial wipes available throughout hotels

Coronavirus (COVID-19) Health & Hygiene Measures By Hotel, A-Z:

Hotel name & locationCOVID-19 Secure certificationCertification awarding body
Abbey Hotel, Golf & Spa, Redditch“We’re Good To Go” official UK industry standardVisit Britain
Barns Hotel, BedfordCOVID-19 Secure*
Blackpool FC Hotel, Blackpool“We’re Good To Go” official UK industry standardVisit Britain
Bridge Hotel & Spa, Wetherby“COVID-19 Confident”The AA
Cotswold Lodge Hotel, Oxford“We’re Good To Go” official UK industry standardVisit Britain
County Hotel, Chelmsford“We’re Good To Go” official UK industry standard

“COVID-19 Confident”
Visit Britain

The AA
Dalmahoy Hotel & Country Club, Edinburgh“We’re Good To Go” official UK industry standard Visit Britain
Dartington Hall Hotel, Totnes“We’re Good To Go” official UK industry standardVisit Britain
Deans Place Country House Hotel, Alfriston
Donnington Manor Hotel, Sevenoaks“We’re Good To Go” official UK industry standardVisit Britain
Donnington Valley Hotel, Golf & Spa, NewburyCOVID-19 Secure*
Fairlawns Hotel & Spa, Walsall“We’re Good To Go” official UK industry standardVisit Britain
Frensham Pond Country House Hotel & Spa, Farnham“COVID-19 Confident”The AA
Gliffaes Country House Hotel, Crickhowell“We’re Good To Go” official UK industry standardVisit Britain
Gonville Hotel, Cambridge “We’re Good To Go” official UK industry standardVisit Britain
Gorse Hill Hotel, Woking“We’re Good To Go” official UK industry standardVisit Britain
Hardwick Hall Hotel, Sedgefield“We’re Good To Go” official UK industry standardVisit Britain
Hatherley Manor Hotel & Spa, Gloucester“COVID-19 Confident”The AA
Hintlesham Hall Hotel, Hintlesham“COVID-19 Confident”The AA
Hythe Imperial Hotel, Golf & Spa, Hythe“COVID-19 Confident”The AA
Ilsington Country House Hotel & Spa, Newton Abbot“We’re Good To Go” official UK industry standard Visit Britain
Imperial Hotel, Llandudno“We’re Good To Go” official UK industry standar

“COVID-19 Confident”
Visit Britain

The AA
Inver Lodge Hotel, Lochinver
Jockey Club Rooms (The), Newmarket“We’re Good To Go” official UK industry standard

“AIM Secure”
Visit Britain

Meetings Industry Association
Lake Vyrnwy Hotel & Spa, Llanwddyn“We’re Good To Go” official UK industry standardVisit Britain
Lancaster House Hotel, Lancaster“We’re Good To Go” official UK industry standard

“COVID-19 Confident”
Visit Britain

The AA
Lea Marston Hotel, Golf & Spa, Sutton Coldfield“We’re Good To Go” official UK industry standardVisit Britain
Lensbury (The), Richmond/Hampton Court Palace“We’re Good To Go” official UK industry standardVisit Britain
Lindeth Howe, Bowness-on-Windermere“We’re Good To Go” official UK industry standardVisit Britain
Maids Head Hotel, NorwichWe’re Good To Go” official UK industry standardVisit Britain
Metropole Hotel & Spa, Llandrindod Wells“We’re Good To Go” official UK industry standardVisit Britain
Milford Hall Hotel & Spa, Salisbury“We’re Good To Go” official UK industry standardVisit Britain
Mitre Hampton Court Hotel, Surrey “Safe To Trade”Shield Safety Group
Morritt Country House Hotel & Spa, Barnard Castle“We’re Good To Go” official UK industry standard

“COVID-19 Confident”
Visit Britain

The AA
Nailcote Hall Hotel, Golf & Country Club“COVID-19 Confident”The AA
Park Farm Hotel, Norwich“COVID-19 Confident”The AA
Prince Rupert Hotel, Shrewsbury
Ramside Hall Hotel, Golf & Spa, Durham“We’re Good To Go” official UK industry standardVisit Britain
Rowton Hall Country House Hotel & Spa, Chester“COVID-19 Confident”The AA
Ruthin Castle Hotel & Spa, Ruthin“Safe To Trade”Shield Safety Group
Shrigley Hall Hotel, Golf & Spa, Pott Shrigley “Safe To Trade”Shield Safety Group
Smiths at Gretna Green Hotel, Gretna Green“We’re Good To Go” official UK industry standardVisit Britain
Stoke by Nayland Hotel, Golf & Spa, Colchester“We’re Good To Go” official UK industry standardVisit Britain
Tre-Ysgawen Hall Country House Hotel & Spa, Isle of Anglesey
Villiers Hotel, Buckingham“We’re Good To Go” official UK industry standardVisit Britain
Waterton Park Hotel & Spa, Wakefield“We’re Good To Go” official UK industry standardVisit Britain
Weetwood Hall Hotel, Leeds“Safe To Trade”Shield Safety Group
Whitley Hall Hotel, Sheffield COVID-19 Secure*
Wrightington Hotel & Spa, WiganCOVID-19 Secure*
Wyck Hill House Hotel & Spa, Stow-on-the-Wold“We’re Good To Go” official UK industry standardVisit Britain

* “COVID-19 Secure” hotels haven’t applied for a consumer mark (such as Visit Britain’s “We’re Good to Go”), but have conducted a COVID-19 risk assessment and officially confirmed that they have complied with the UK Government’s guidance on managing the risk of COVID-19.

Useful Resources:

UK Government: coronavirus (COVID-19)

Scotland: coronavirus (COVID-19)

Wales: coronavirus (COVID-19)

Northern Ireland: coronavirus (COVID-19)

Visit Britain’s “We’re Good to Go”: hotel finder

The AA’s “COVID-19 Confident”: hotel finder

Shield Safety Group’s “Safe to Trade”: hotel finder

Contacting Classic British Hotels

UK Hotel Reservations:

0845 0 70 70 90 (local call rate within the UK)
+44 (0)1483 776344 (worldwide)
Fax: +44 (0)1483 73 02 02
[email protected]

Reservations Centre Opening Times:

Monday to Friday: 9:00am – 5:30pm
(Closed Saturday, Sunday & Bank Holidays)


Meeting & Event Enquiries:

0844 967 0984
+44 (0)844 967 0984 (from outside the UK)
Fax: +44 (0)1483 73 02 02
[email protected]

Events Office Opening Times:

Monday to Friday: 9:00am – 5:30pm
(Closed Saturday, Sunday & Bank Holidays)

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Classic British Hotels
The Mayford Centre
Mayford Green
Woking
Surrey GU22 0PP

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01483 74 74 80
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01483 74 74 80
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